Privacy Policy

Pretty Normal People uses personal data to provide the image sets and respond to enquiries. Paddle handles payment data under its own privacy terms as merchant of record. For anything privacy-related, write to support@prettynormalpeople.com.

Business information

We do not store card numbers; payment credentials are handled entirely by our payment provider.

• —Order data — email, sets purchased, amount, currency, payment references and time. To perform the contract and deliver your files. Legal basis: contract.
• —Tax and accounting data — the same transaction records, retained for statutory bookkeeping. Legal basis: legal obligation.
• —Download activity — email, selected sets, payment or free/code status, any code used and the recorded time. An overview is emailed to the owner for order administration and support. Legal basis: legitimate interest and contract.
• —Support correspondence — your message and our reply. Legal basis: legitimate interest.

We use service providers for payments, hosting, record storage and email delivery. Paddle acts as merchant of record, rather than solely processing data on our behalf, and determines applicable VAT from billing information.

• —Paddle (merchant of record) — Payment processing, tax determination, receipts. Data: Email, billing country, VAT ID where given, payment credentials, transaction data.
• —Hosting and application platform — Serving the website and storing order records. Data: Order records, technical logs.
• —Email delivery — Order confirmation, download delivery and owner download overviews. Data: Email address, order details.

Your selection is kept in your browser's local storage, along with order references and download state. Admin access uses cookies and session storage. Paddle uses its own storage and cookies during checkout.

Retention is set per purpose. Where the law requires us to retain accounting records, we cannot delete them on request — we will restrict processing instead and explain what remains.

Buying a set does not subscribe you to anything. Your email is used to process the order, send the receipt, deliver your files and handle necessary service messages.

You can request access, correction, deletion, restriction, portability, or object to processing based on legitimate interest. Where processing rests on consent, you can withdraw it at any time.

Write to support@prettynormalpeople.com. You also have the right to lodge a complaint with your local data protection supervisory authority.

The characters are AI-generated and are not presented as real individuals. Generative models may be trained on datasets containing images of real people, and resemblance cannot be ruled out.